Community Services Building
650 W. Reservoir
Milwaukee, WI 53212
(414) 286-5678 (TDD (414) 286-3504
Hours: 8:00 AM - 4:45 PM Monday - Friday, except for major holidays
The Housing Authority of the City of Milwaukee (HACM) has more than 40 years of experience in developing and implementing innovative, award-winning partnerships with economic and supportive service agencies. These strong partnerships have produced positive and productive results for our residents.
Employment and Economic Self-Sufficiency
Embedded within HACM’s mission is to ensure that each resident, to the best of their ability, has every opportunity to become more self-sufficient. HACM link residents to programs that can increase their educational levels, boost their job skills and marketability, and assist them in developing a better sense of how to spend and save money.
A Continuum of Day Care and Youth and Family Services
In order to provide our families with the necessary flexibility to go to school and work, HACM partners with three licensed day care providers in three developments. Tomorrow’s Future Early Childhood Center is located at the Hillside Family Resource Center, Day Care Services for Children is located within the Parklawn Development and the Elaine Schreiber Day Care Center at the Silver Spring Neighborhood Center is located near the Westlawn Development.
The same three developments also have strong affiliations with youth and family serving agencies that provide a full menu of services for children, youth and families. The agencies provide a wide range of supportive programs including recreational, educational and leadership programs during after school and weekend hours and during the summer months. The YMCA is located at Parklawn, the Milwaukee Boys and Girls Club is located at Hillside and the Silver Spring Center is at Westlawn.
Education for Youth and Adults
Supporting educational efforts is a high priority for HACM and includes as many residents as possible. HACM encourages parents to enroll their children in high-quality pre-school and day care programs, suggests programs and activities that provide academic supports for students in elementary, middle and high school, follows up on students in post-secondary education efforts and guides adults into English as a Second Language, GED and HSED courses. HACM also operates its own Education Initiative in for residents of two housing developments. A decent education has the potential to lift individuals and families out of poverty and towards self-sufficiency. There are a variety of ways that HACM connects people to programs that provide a strong academic foundation.
HACM’s Homeownership Programs have helped hundreds of low-income persons realize their dream of becoming homeowners. The programs offer ways for public housing residents, rent assistance voucher holders and others to work towards acquiring an asset that can benefit their family and the community for generations to come. The homeownership program has contributed millions of dollars to Milwaukee’s tax base.
Access to Affordable Health Care and Preventive Health Services
HACM has two health clinics located within or adjacent to HACM developments. Progressive Community Health Center is located within the Hillside Family Resource Center and provides a number of health services for low-income individuals. Progressive is a federally qualified health center (FQHC).
The University of Wisconsin-School of Nursing operates a clinic at the Silver Spring Neighborhood Center near the Westlawn Development. The staff promote activities that abate obesity, asthma and heart disease development and progression.
Services for Seniors and Persons with Disabilities
Since 1993, HACM has partnered with SET Ministry. SET has on-site offices in many of HACM’s developments that serve seniors and persons with disabilities. SET has received awards and national recognition for their public housing case management program and was one of the founding partners in the award-winning Lapham Park Venture. Every year, SET assists more than 1,300 public housing residents through service coordination, health information and education, and other resources. SET’s service coordinators and case managers are experienced nurses and social workers who assist residents by assessing their needs, determining eligibility for programs and service and linking the resident to critical resources. SET also case manages many residents eligible for the State of Wisconsin Family Care Program. Family Care is a comprehensive and flexible long-term care program that assists frail seniors and persons with disabilities with services that they need to insure they can continue to live in their own home.
Digital inclusion has three broad facets: access, adoption, and application. These facets show the ultimate goal of creating digitally inclusive communities.
- Access: Availability, affordability, design for inclusion, and public access.
- Adoption: Relevance, digital literacy, and consumer safety.
- Application: Economic and workforce development, education, health care, public safety and emergency services, civic engagement, and social connections.
HACM operates six Neighborhood Network Computer Centers that emphasis the development of basic computer skills including Microsoft Word and Excel, how to responsibly use the Internet, social media and e-mail. The labs assist students with homework and research assistance, job search efforts, and other programming. The Neighborhood Networks are located at:
- Lapham Park/Townhomes at Carver Park, 650 West Reservoir Avenue
- Hillside Terrace, 1452 North 7th Street
- Highland Gardens, 1818 West Juneau Avenue
- Cherry Court, 1525 North 24th Street
- Westlawn (in the Silver Spring Neighborhood Center), 5460 North 64th Street
- Convent Hill, 455 East Ogden Avenue
Hours of operation are posted at each Center.
HACM’s Public Safety division has developed a series of carefully crafted anti-crime, emergency and crisis response protocols to a wide variety of situations. HACM’s Public Safety have developed and continue to rely on their strong relationship with residents and working agreements with the Milwaukee Police Department (MPD) and the Milwaukee Fire Department to maintain order and safety within the developments.