News List

Housing industry veteran brings extensive HUD and property management expertise

MILWAUKEE – The Housing Authority of the City of Milwaukee (HACM) is pleased to announce the appointment of Zena Farah as Chief Operations Officer.

In her new role, Farah will lead HACM’s public housing, affordable housing, and Housing Choice Voucher programs. She will provide strategic oversight for housing operations, regulatory compliance, and resident services, advancing the agency’s mission to deliver high‑quality, affordable housing opportunities throughout Milwaukee.

“We are excited to welcome Ms. Farah to HACM’s executive leadership team,” said Secretary-Executive Director Harold S. Ince, Jr. “Her deep expertise in property management and federal housing administration will be instrumental as we continue strengthening operations and expanding opportunities for the residents we serve.”

Farah joins HACM with decades of experience in affordable housing and property management. Most recently, she served as Regional Property Manager with KMG Prestige. Previously, she spent more than 16 years with the U.S. Department of Housing and Urban Development (HUD), where she held multiple leadership roles supporting public housing, Housing Choice Vouchers, and multifamily housing programs. Over the course of her career, she has managed complex housing portfolios, provided technical guidance to housing authorities, and improved program performance and regulatory compliance across diverse federal housing programs.

“I am honored to join HACM and look forward to working alongside our staff, residents, and community partners,” Farah said. “Together, we will build on the vital work already underway, strengthen housing programs, and enhance services for Milwaukee families.”

Farah holds a Bachelor of Fine Arts from Ohio University and is a graduate of HUD’s Management Development Program.