About Performance Management

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Our Work

At HACM, we are a progressive, dynamic Authority where the contributions of our employees count toward making a positive difference in the lives of the people we serve. Employees participate in the decisions that affect our work. HACM leaders are expected to be flexible and responsive in meeting the needs of customers and employees. This is because, we as leaders, are committed to hearing the opinions of every employee while supporting employee accomplishments.

HACM's leadership team and managers are committed to developing a diverse workforce that acts with intelligence, vision, and resolve. They work together to promote equity, fairness and respectful treatment of employees and customers. HACM leadership recognizes its responsibility for providing the tools and atmosphere employees require to achieve positive results in our community.

Performance Management Process

Managing performance is not a one time event - it is an ongoing process based on four key events.

About Performance Managementhr employee planning

  1. Planning
  2. Feedback & Coaching
  3. Evaluation and Development
  4. Incentive

HACM's performance management process continues throughout the year. Below are key milestones in the performance management process during the current fiscal year.

Performance Management Process Milestones

June 1 - July 15
Nov 15 - Dec 1 December 1-15 January

Strategic planning and budgeting process.

Communicate current performance for current fiscal year.

Evaluate performance results and behaviors for the current fiscal year

Set goals for the next fiscal year.

Communicate performance results and next years goals with employees.

Incentive paid for the current fiscal year.


Expected Behaviors

HACM has three core values and eight supporting core competencies. Employees overall performance rating will be based on individual job results and behaviors demonstrated in accordance to HACM's core values and competencies. Examples are offered for each of the supporting behaviors to help illustrate what is expected of staff, leaders and managers.

HACM Core Values

HACM employees can expect a safe work environment that promotes good physical and mental health. We are personally committed to approach our job and our professional relationships with honesty and respect for others.

  • We are committed to support innovation and productivity.
  • We will celebrate our success by being willing to learn and grow as we do our work.
  • We are committed to teamwork.

We are personally committed to approach our job and our professional relationships with honesty and respect for others. Customers can expect HACM to be a visionary and a resourceful Authority capable of solving the challenges that face us. We get things done efficiently in a reasonable amount of time. Our customers have the right to expect superior service and HACM is committed to providing it.

HACM Core Competencies


Discussions about performance are to be conducted with due regard to accepted principles of courtesy, respect and an understanding of each other’s roles and responsibilities. Adherence to all the values detailed above will be the basis of building trust and “living the values”.

Review the HACM Employee Handbook for additional information pertaining to HACM's philosophy, policies, standards and procedures.